FAQ

Welcome to our unique gifts website! Here, we have selected new and unique gifts from all over the world for you, whether it is home decoration, creative toys, fashion accessories or technology trend products, it can meet all your imaginations of gifts. In order to make your shopping experience smoother, we have compiled this detailed FAQ to answer common questions you may encounter. From the shopping process, payment method, delivery information to after-sales service, we have considered everything for you. If you have any questions, please feel free to contact our customer service team, we will serve you wholeheartedly!

Q: What do we sell on our website?

A: We focus on searching for novel, interesting and unique gifts from around the world, covering home decoration, creative toys, fashion accessories, technology and other categories to meet all your imaginations of gifts!

Q: Is our website safe?

A: Our website uses a secure payment system and data encryption technology to protect your personal information and transaction security.

Q: How to place an order?

A: Browse the products, select the products you like and add them to the shopping cart, fill in the delivery address and select the payment method to complete the order.

Q: What payment methods do we support?

A: We support multiple payment methods such as credit cards, PayPal, Applepay, Googlepay, etc. for your convenience.

Q: How about shipping cost?

A:Free Shipping when your orders over $70, the standard shipping fee is $6.99, you can view shipping policy to get more info

Q: How do I check the status of my order?

A: You can log in to your account and check the order status and logistics information on the "My Orders" page.

Q: Which countries do you ship to?

A: We support global shipping, please refer to the shipping information on the website for specific countries that can be shipped.

Q: How long will it take for my order to be delivered?

A: The delivery time depends on the destination and the selected delivery method, usually it takes 5-15 working days.

Q: Can I track my order?

A: Yes, we will provide a logistics tracking number, and you can check the order status through the logistics company's website.

Q: If I am not satisfied with the product, can I return it?

A: We provide a 30-day free return service. Please refer to the relevant terms on the website for the specific return and refund policy.

Q: What should I do if my product is damaged during transportation?

A: If the product you received is damaged during transportation, please contact our customer service in time and we will solve the problem for you.

Q: Can I subscribe to your newsletter?

A: Of course! You can enter your email address at the bottom of the website to subscribe to our newsletter to get the latest product information and special offers.

Q: How to contact your customer service?

A: You can contact our customer service team through the online customer service email funnypockets24@outlook.com, and we will serve you wholeheartedly.